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NAO probe critical of NHS SBS over undelivered clinical correspondence
By David Bicknell
Backlog of unprocessed items rose from 8,146 items in 2011 to 709,000; NHS England criticism of NHS SBS in NAO report may impact parties’ future working relationship
Services > Outsourcing > News
Glasgow weighs up terminating its Serco ACCESS contract early
By David Bicknell
City council concerned at deteriorating relationship with supplier following what it describes as a “very public attempt to put pressure on elected members through the media”
Services > Outsourcing > News
Glasgow faces Serco legal challenge over CGI contract
By David Bicknell
Incumbent argues decision to directly award the contract to CGI without an open competitive process would be illegal under Scottish law
Services > Outsourcing > News
Cambridge trust set for IT services market test decision this summer
By David Bicknell
Timetable for £140m outsourced IT services tender will see Cambridge University Hospitals trust decision by end of the summer; trust details digital exemplar ambitions
Services > Outsourcing > News
Hull announces Civica Digital data management partnership
By Neil Merrett
New agreement reached with company and VisionWare to create single citizen view solution to improve service automation focus for authority
Services > Outsourcing > News
CGI set to land £300m+ digital and IT services deal in Glasgow
By David Bicknell
Outline business case will go before council members on April 20, with full business case set to follow; CGI deal would succeed Access contract with Serco which ends next March
Services > Outsourcing > News
Coding standards needed to counter software defects at heart of failed IT programmes
Mark James, vice president, CAST UK & Ireland asks if standards adoption is the answer to IT project performance in the UK public sector
Services > Outsourcing > Features
Defra set to launch end user procurement under UnITy programme
By David Bicknell
Potential £131m contract competition will get underway with market engagement day next month; tender notice set for early June
Services > Outsourcing > News
Glasgow weighs up CGI bid to provide IT services under Edinburgh framework
By David Bicknell
City council juggles discussions with CGI while trying to maintain constructive relations with current provider Serco
Services > Outsourcing > News
NHS England rejects “data loss” claims after patient mail disruption
By Neil Merrett
Existing arrangements with third parties being reviewed as NHS SBS joint venture is found to have failed to redirect certain confidential information during five year period
Services > Outsourcing > News
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